What happens to your information.

Mind & Bloom is a small, independent tutoring service. When you send an enquiry, the person receiving and using your information is the tutor who runs it. There is no wider company, and no team with access.

Only what you type into the enquiry form: your name, your email address, optionally your phone number, your child's school year, the main area you would like support with, roughly where you are, how you would prefer to be contacted, and anything you choose to write in the message box.

I do not ask for your child's name, date of birth, school, medical information or anything about their special educational needs at enquiry stage. Please do not send those details in the message box either. If any of it becomes relevant once we are working together, we can talk about it properly then.

To reply to your enquiry and work out whether I can help. That is the only reason.

When you send the form, the website emails you one automatic message to confirm it arrived. It repeats only your first name, your child's school year and the main area of support you chose, and nothing else is sent to you automatically.

Under UK GDPR the lawful basis is your consent, which you give by ticking the box on the form. You can withdraw it at any time by asking me to delete your enquiry.

I do not sell or share your details with anyone. I do not add you to a mailing list. I do not use your enquiry for advertising, and I do not build a profile about you or your child.

If we do not go on to work together, I delete your enquiry once the conversation has clearly finished, normally within six months.

If we do work together, I keep the minimum needed to run the arrangement, such as contact details and session records, and delete them within a reasonable period after the tutoring ends.

This website sets no cookies and there is no advertising on it. That is why you are not being asked to accept anything.

The site uses Vercel Web Analytics to count how many people find it, for example how many scan the QR code on a leaflet. It counts page visits without cookies, does not follow you across other websites, and does not record who you are. Nothing you type into the enquiry form is sent to it; it only counts that an enquiry was sent.

Enquiries are sent by email and stored in the tutor's email account. The website itself does not keep a database of enquiries.

If an email ever fails to send, a copy of that enquiry is kept briefly in the website host's (Vercel's) error logs so that it can still be answered rather than lost. Those logs are deleted automatically after a short time.

You can ask to see what I hold about you, ask me to correct it, or ask me to delete it. Just get in touch and I will sort it out. There is no formal process to go through.

If you are ever unhappy with how I have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

The enquiry form is for parents and carers, not for children. About your child, I ask only for their school year and the area they need help with. That is the least I need to answer your question sensibly.

For anything on this page, or to ask me to delete your enquiry, contact me at mindandbloomlearning@gmail.com or through the enquiry form.